Senior Accommodation Support Worker

Supporting Futures Consulting Ltd • Permanent • West Bromwich, West Midlands, England, United Kingdom • £28,800 - £33,700 / year • 1w ago

Role: Senior Accommodation Support Worker

Location: Sandwell / Black Country (with travel across accommodation sites)

Salary: £28,800 - £33,700 dependent on experience

Hours: Full-time, 37.5 hours per week, Monday to Friday

At Supporting Futures, we specialise in connecting passionate professionals with roles that make a real difference. We work closely with leading charities and services across the UK, supporting vulnerable children, young people, adults and families.

We are recruiting for a Senior Accommodation Support Worker to join an established specialist organisation delivering safe accommodation and trauma-informed support to survivors of domestic abuse.

This is an excellent opportunity for an experienced support worker or team leader looking to step into a senior role where you can combine direct client work with staff supervision, service coordination and quality assurance.

Key responsibilities

Lead and support a team delivering high quality accommodation-based services to survivors of domestic abuse
Provide supervision, guidance and day-to-day support to frontline staff, volunteers and students
Oversee referrals, risk assessments, support planning and case management to ensure safe and effective service delivery
Support residents with complex needs to rebuild their confidence, independence and safety
Develop and coordinate group activities and programmes that promote recovery and wellbeing
Work collaboratively with housing providers, safeguarding teams, health professionals and other partner agencies
Ensure accurate case recording, compliance and achievement of contractual targets
Help maintain safe, welcoming accommodation environments and respond to operational issues as they arise
Participate in an on-call rota and travel between accommodation sites when required

We are looking for someone with:

Experience supporting adults with complex needs, ideally within domestic abuse, housing, homelessness or another trauma-informed service
Strong knowledge of risk assessment, safeguarding and support planning
Experience supervising, mentoring or leading staff, volunteers or students
Excellent partnership working and advocacy skills
The ability to manage competing priorities in a fast-paced environment
A full UK driving licence and access to a vehicle

Please note: This post is restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1, as being female is a Genuine Occupational Requirement for this role. An enhanced DBS check will also be required.

If you're passionate about supporting survivors and ready to take the next step in your career, we'd love to hear from you.

Supporting Futures Consulting acts as both an employer and an agency.