Ocean and Air Imports

WR Logistics • Permanent • Remote (Solihull, West Midlands, England, United Kingdom) • £33,000 - £36,000 / year • 16h ago

Ocean Import Coordinator

Location: Solihull
Salary: Circa £36,000 per annum
Hybrid working: 2 days per week from home
Hours: Monday to Friday, 9:00am to 5:30pm

The Package

Salary circa £36,000 per annum
Hybrid working with 2 days per week from home
25 days' annual leave plus Bank Holidays
Company pension contribution of 7.5%
Death in service benefit
Perkbox employee benefits
Employee Assistance Programme
Perkbox Medical
Specsavers Eye Care Scheme
Workplace Nursery Provision
Long service awards
Annual performance awards
Free on-site parking
Excellent career progression opportunities

We are recruiting for an experienced Ocean Import Coordinator to join a well-established freight forwarding business based in Solihull.

This is an excellent opportunity to join a stable and successful company that has been operating for more than 100 years. The business has two UK offices, alongside a strong and growing presence across the USA and continental Europe.

Despite its international reach, the company retains the friendly and supportive feel of an SME. You will join a close-knit team within a modern office environment, with genuine opportunities to develop your skills and progress your career.

The Role

As an Ocean Import Coordinator, you will manage ocean import shipments from start to finish, providing customers with a professional and reliable service throughout the entire process.

Your responsibilities will include:

Managing ocean import shipments from initial booking through to final delivery
Acting as the main point of contact for customers
Liaising with shipping lines, overseas agents, hauliers and internal departments
Monitoring vessel schedules and shipment progress
Preparing and processing import documentation
Completing import customs clearance instructions
Arranging collections, deliveries and onward transportation
Managing bills of lading and shipping documents
Providing customers with regular shipment updates
Resolving operational issues and shipment delays
Producing quotations and checking supplier costs
Completing files through to invoicing
Maintaining accurate records within the freight management system
Delivering a high level of customer service throughout the shipment process

The Candidate

The successful candidate will ideally have:

Previous ocean freight import experience
Experience managing shipments from start to finish
Strong knowledge of import documentation and shipping procedures
Excellent customer service and communication skills
The ability to build strong relationships with customers and suppliers
Good organisational skills and attention to detail
The ability to manage multiple shipments and deadlines
Confidence working independently and as part of a close-knit team
Previous freight forwarding experience

This is a fantastic opportunity for an Ocean Import Coordinator seeking hybrid working, excellent benefits, long-term stability and genuine career progression within an international freight forwarding business.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy