Technical Support Manager

Involve Recruitment • Permanent • Oldbury, West Midlands, England, United Kingdom • £35,000 - £40,000 / year • 12h ago

Involve Recruitment (Midlands) Ltd are once again working with a forward thinking, progressive and highly ambitious award winning company in the Black Country region!

Role - Technical and Product Support

Salary - £35,000 to £40,000

The position of Technical and Product Support will play a pivotal leadership role in overseeing product development, specification, testing, certification, and technical customer support.

This position sits at the intersection of Product Development, Sales, Operations, and our international manufacturing partners - ensuring projects are delivered smoothly, on time, and to the highest technical standards.

Daily duties:

Project & Team Leadership Product Development Product Specification & Certification
Management Smart Technology Leadership
Master Keying Management
Quality Assurance
Training Support Technical Customer Support

Proven experience in technical management (lock manufacturing or related industry preferred but not essential but Manufacturing in general is essential .

Strong knowledge of product specification, testing processes, certification management, and quality systems.

Benefits: