Independent Domestic Violence Advisor

Hays Social Care • Permanent • Smethwick, West Midlands, England, United Kingdom • £25,282 - £28,861 / year • 5d ago

Your new company
You will be joining a well-established, values-led organisation providing specialist support services to individuals affected by domestic abuse. With a strong presence across the Black Country, the organisation delivers trauma-informed, person-centred support to empower survivors, promote safety, and help rebuild lives.Working within a collaborative, multi-agency environment, the organisation is committed to safeguarding equality and delivering high-quality services to vulnerable individuals and families.
Your new role
As an Independent Domestic Violence Advisor (IDVA), you will deliver high-quality frontline support to individuals identified as high risk of harm. You will manage a caseload of clients, providing crisis intervention, advocacy, and tailored safety planning to reduce risk and improve outcomes for survivors and their families. You will work closely with key partners including housing, police, and social care, attending multi-agency meetings such as MARAC to represent clients and ensure coordinated support.Your role will involve a mixture of telephone, face-to-face, and outreach work, supporting individuals to understand their options around housing, legal remedies, and welfare while empowering them to regain independence and control.This is a challenging but highly rewarding role requiring resilience, empathy, and a proactive, client-centred approach.
What you'll need to succeed
To be successful in this role, you will need:

Experience working with vulnerable adults and/or children, ideally within domestic abuse or a related field
Strong knowledge of risk assessment, safety planning, and safeguarding practices
Ability to manage complex casework and respond effectively to crisis situations
Experience working within a multi-agency framework and advocating on behalf of clients
Excellent communication and interpersonal skills, with the ability to build trust and rapport
A proactive, organised approach with strong caseload management skills

An IDVA qualification or relevant experience in domestic abuse services would be highly advantageous.Due to the nature of the role, there is an occupational requirement for the post holder to be female under Schedule 9 of the Equality Act 2010.

What you'll get in return
In return, you will receive:

A competitive salary within the range of £25,000 - £28,800 depending on experience
25 days annual leave plus bank holidays, with options to increase entitlement
Mileage allowance and flexible working considerations
Access to clinical supervision and employee assistance programmes
Ongoing training and development opportunities to support your career progression
Pension contributions and wellbeing initiatives including dedicated wellbeing days.

This is a fantastic opportunity to join a supportive organisation and make a genuine difference to the lives of individuals affected by domestic abuse.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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