Internal Sales Account Manager

Right Recruitment • Permanent • Oldbury, West Midlands, England, United Kingdom • £30,000 / year • 1w ago

We are recruiting for a internal sales account manager for a role based in Oldbury, Birmingham

Key Responsibilities Internal Sales Account Manager

1. Inbound Sales & Inbox Management

Be the first point of contact for incoming sales calls, answering customer inquiries promptly and professionally.
Monitor and manage the central sales inbox, ensuring quick, accurate responses and quote generation for customers.
Build strong product knowledge to confidently advise customers on the right solar technology for their projects.

2. Account Management

Manage a portfolio of existing accounts, acting as their dedicated internal point of contact.
As a Internal Sales Account Manager Build long-term relationships with solar installers and contractors to secure repeat business.
Cross-sell and up-sell products (e.g., matching inverters and mounting kits to solar panel orders).

3. Proactive Business Development & Prospecting

Actively call through a "cold start list" of potential clients to introduce the company and win new business.
Research the market to identify potential new customers, converting outbound calls into active buying accounts.
Re-engage lapsed customers to bring them back into the purchasing cycle.

The Ideal Internal Sales Account Manager: Requirements & Qualifications

Sales Experience: Proven experience in a sales, account management, or telesales environment. Cold calling experience is strongly preferred.
Industry Knowledge: Some understanding of the solar or renewable energy industry (and how solar products work) is a distinct advantage, though full training will be provided.
Communication Skills: Excellent telephone manner and clear, professional written communication skills.
Work Ethic: Highly organized, resilient, and comfortable working in a fast-paced environment. You should be someone who enjoys picking up the phone and driving numbers.
Tech Savvy: Good IT skills, with the ability to quickly learn our internal order processing and CRM systems.