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Operations Administrator

The Recruitment Duo • Permanent • Remote (Solihull, West Midlands, England, United Kingdom) • £25,350 / year • 2w ago

Role: Operations Administrator

Contract: Permanent

Salary: Up to £25,350

Location: Shirley Solihull B90

Benefits: 25 days holiday plus Bank Holidays, hybrid working and free parking

We are working on behalf of a growing organisation in the healthcare sector, who are looking to recruit an Operations Administrator. As an Operations Administrator you will be interacting with a variety of stakeholders, healthcare professionals in the medical and legal profession. Chasing documentation and preparing comprehensive administrative support in a timely manner. You will be highly organised, excellent communicator at all levels with exceptional levels of attention to detail. Ability to work in a compliant and confidential manner, and work collaboratively as a small team.

This is an office based role 4 days working in the office and one day from home. The working hours are Monday to Friday 9am until 5pm with half hour lunch. The successful Administrator will be required to hold an enhanced DBS for this position.

Role and responsibilities:

As an Operations Administrator you will be supporting with providing a comprehensive administrative service in the healthcare sector
Respond promptly to queries received and action urgent requests
Support with diary management and scheduling to coordinate meetings and assessments
Collate documents to aid appointments for health and social care professionals
Communicating with healthcare professionals, care providers, patients and families
Proactively chase and collate information to produce regular performance monitoring and finance reports
Daily use of Microsoft packages processing letters in Words and handling data in Excel spreadsheets
Maintain and accurately handle data and patient information in a confidential manner with discretion and with a clear audit trail
Ensure accuracy and proofreading documents ensuring all outgoing and internal material reflects a high standard according to the company policies and the NHS identity principles
Handle enquiries promptly from stakeholders in health and social care organisations as well as legal profession relating to care and support plans.
To build effective working relationships and work effectively as part of a team.
General administrative tasks and any other appropriate delegated duties as required.

Skills and experience required:

Proven work history within a similar Administration, Admin Coordinator or Operations Administration.
Experience in the legal, medical or social care sector desirable
Excellent communication skills and an empathic nature
Excellent organisational skills and exceptional attention to detail skills
Ability to engage with stakeholders
Client focused nature
Problem solving ability

Benefits

25 days holiday plus Bank Holidays
Pension scheme
Free parking
Opportunities for growth and progression
Hybrid working
Weekly team lunch
Gym membership contribution

If you have the relevant skills and experience, and actively seeking a new position as an Operations Administrator with an incredible employer then please apply today!