Head Of PMO & Delivery

West Midlands and Worcestershire Perm Hub • Permanent • Remote (Solihull, West Midlands, England, United Kingdom) • £80,000 - £90,000 / year • 2d ago

Head of PMO & Portfolio Delivery Salary: £80,000 - £90,000 per annum
Location: Solihull, West Midlands (Hybrid Working)
Lead the Delivery of Business & Technology Transformation Our client is undertaking a major business and technology transformation and is seeking an experienced Head of PMO & Portfolio Delivery to establish and lead its Project Management Office.
This is a pivotal leadership role overseeing the organisation's portfolio of strategic business and technology projects, ensuring programmes are prioritised, governed and delivered against agreed objectives, budgets and timescales.
Reporting into the senior technology leadership team, you will lead a team of Project Managers and Business Analysts, embedding a culture of delivery excellence, accountability and continuous improvement. You'll ensure projects are not only well governed but also effectively executed, driving tangible business outcomes and enabling the organisation's wider transformation strategy.
Alongside portfolio governance and project delivery, you will take ownership of supplier performance management, ensuring third-party partners deliver against agreed contractual commitments, service levels and commercial expectations. You will also oversee supplier financial governance, validating invoices, monitoring expenditure and ensuring accuracy and value for money.
What You'll Be Doing

Lead and develop the Project Management Office (PMO).
Own and manage the organisation's portfolio of strategic business and technology projects.
Lead, coach and develop a team of Project Managers and Business Analysts.
Establish and embed best practice portfolio governance using P3O (Portfolio, Programme and Project Office) principles.
Ensure projects are delivered successfully against agreed scope, quality, budget and timescales.
Drive consistent project delivery methodologies across the organisation.
Develop portfolio roadmaps, project prioritisation and resource planning.
Produce Executive-level portfolio reporting and governance dashboards.
Manage portfolio risks, dependencies and issue resolution.
Ensure business cases remain aligned to strategic priorities and expected benefits.
Build strong relationships with Executive stakeholders, business leaders and technology teams.
Champion continuous improvement across project delivery, governance and planning.
Lead supplier relationship management across strategic technology partners.
Monitor supplier performance against contractual KPIs and Service Level Agreements (SLAs).
Review supplier service delivery performance, driving accountability and continuous improvement.
Validate supplier invoices and financial submissions, ensuring contractual accuracy and effective cost control.
Support procurement activities, supplier selection and contract reviews.
Ensure project benefits are realised and embedded into operational delivery.
Foster a collaborative, delivery-focused culture across the PMO and wider organisation.

What We're Looking For We're looking for a highly organised, delivery-focused leader who thrives in complex environments and enjoys bringing structure, governance and momentum to strategic change.
You'll be equally comfortable presenting portfolio updates to Executive leadership, coaching Project Managers, challenging suppliers on performance or working with business stakeholders to overcome delivery challenges.
Most importantly, you'll be someone who enjoys making things happen. You'll combine excellent governance with a pragmatic approach to execution, ensuring projects deliver real business value.
Why Join? This is an opportunity to build and lead a PMO that sits at the heart of a significant transformation programme.
You'll influence strategic investment decisions, shape the future delivery framework, develop high-performing project teams and ensure ambitious business and technology programmes are delivered successfully.
If you're passionate about governance, leadership and delivering complex change while building trusted relationships across business, technology and supplier communities, this is a role where you'll make a lasting impact.
Essential Skills & Experience

Significant experience leading a Project Management Office or Portfolio Management function.
Proven experience managing large portfolios of business and technology projects.
Strong understanding of P3O (Portfolio, Programme and Project Office) frameworks and governance.
Experience managing and developing Project Managers and Business Analysts.
Excellent portfolio planning, prioritisation and resource management skills.
Strong programme and project governance experience.
Experience establishing PMO standards, frameworks and delivery methodologies.
Commercially astute with experience managing budgets and project financials.
Supplier and vendor management experience.
Experience reviewing supplier performance against contractual KPIs and SLAs.
Experience reviewing supplier invoices and ensuring financial accuracy and value for money.
Strong stakeholder management and influencing skills.
Excellent communication and presentation skills.
Experience supporting large-scale business or digital transformation programmes.

Desirable

P3O Practitioner.
PRINCE2 Practitioner.
MSP (Managing Successful Programmes).
AgilePM or Scrum qualifications.
Change Management certification.
Experience working within technology transformation programmes.
Experience with Microsoft Project, Azure DevOps, Planner or similar portfolio management tools.
Experience using Power BI or portfolio reporting tools.