Head of IT Change & Delivery

Gleeson Recruitment Group • Permanent • Remote (Stourbridge, West Midlands, England, United Kingdom) • 2d ago

Are you an experienced IT Change or Technology Delivery leader who thrives in fast-paced environments and enjoys building structure, improving delivery capability, and leading from the front?

We're supporting a growing business in the search for a Head of IT Change Delivery to play a pivotal role within their technology leadership team.

This is a high-impact role, ideal for someone who combines strong programme delivery experience with the leadership capability to develop teams, improve governance, and act as a trusted partner to both IT and the wider business.

You'll work closely with the IT Director as their right hand person, helping drive and mature the organisation's IT change capability across a broad portfolio of transformation and business-critical technology initiatives.

The Role

You'll take ownership of the end-to-end IT change delivery life cycle across multiple concurrent projects and programmes, ensuring delivery is structured, prioritised and aligned to wider business objectives.

Alongside leading a small team of Project Managers, Business Analysts, and delivery-focused technical resources, you'll also remain hands-on in the delivery of larger and more complex initiatives.

The environment is collaborative, commercially focused, and moving through significant technology and operational change.

Current Projects & Technology Landscape

The business has a strong pipeline of upcoming initiatives, including:

Salesforce enhancement programmes
IFS optimisation and improvement projects
Longer term CRM and ERP transformation activity
IoT related projects linked to new smart product initiatives
Ongoing technology stack modernisation
Process improvement and delivery maturity initiatives

Key Responsibilities

Lead and evolve the IT Change and Delivery function
Drive governance, prioritisation, and delivery best practice
Lead complex cross-functional programmes and projects
Manage and mentor a delivery team
Build strong relationships with stakeholders across the wider business
Balance strategic planning with hands-on delivery involvement
Ensure delivery risks, dependencies and resource demands are effectively managed
Support both Agile and Waterfall delivery approaches where appropriate

Experience Required:

You'll be a pragmatic and commercially aware technology delivery leader with the ability to operate comfortably across both strategy and execution.

You'll likely bring:

Experience leading IT change, transformation or project delivery functions
Strong stakeholder engagement and business partnering skills
Experience managing teams within technology delivery environments
A hands-on approach with the ability to lead major programmes directly
Strong governance, planning and prioritisation capability
Experience working within fast-paced operational businesses

Advantageous

Exposure to technologies/environments such as:

Salesforce
IFS
Dot Digital
Five9

What's On Offer

High-profile role working closely with senior leadership
Opportunity to shape and mature an evolving IT Change function
Broad transformation exposure across strategic initiatives
Hybrid working environment
Competitive salary and benefits package

If you're looking for a role where you can genuinely influence delivery capability, drive meaningful change, and operate as a key technology leader within the business, we'd be keen to speak with you.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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