Executive PA & Business Support Manager

CityWorx • Permanent • Tamworth, Staffordshire, England, United Kingdom • £43,000 - £45,000 / year • 11h ago

We are seeking an experienced Executive PA & Business Support Manager to provide high-level support to senior leadership while ensuring the smooth and efficient running of Head Office operations.

This is a pivotal role within the organisation, combining executive support, stakeholder coordination, office operations and team leadership. The successful candidate will work closely with Board Directors and senior leaders, ensuring that administrative systems, communication processes and office functions operate efficiently across the organisation.

This position would suit a highly organised and proactive professional who thrives in a fast-paced environment supporting senior executives while leading a small but important business support function.

The Role

You will act as a trusted partner to senior leadership, providing comprehensive executive support while also overseeing the operational effectiveness of the Business Support team.

The role combines strategic executive assistance with operational office management, ensuring the organisation runs smoothly across multiple functions.

Key responsibilities include:

Executive Support

• Provide high-level administrative and secretarial support to Board Directors
• Manage complex diaries, appointments, and national travel arrangements
• Act as a key liaison for internal and external stakeholders
• Prepare Board meeting documentation including agendas, papers and minutes
• Manage confidential correspondence and sensitive information
• Support communication between leadership teams and operational services

Office & Facilities Management

• Oversee the day-to-day running of the Head Office environment
• Manage office suppliers, contractors and service providers
• Coordinate facilities and maintenance across multiple sites
• Manage office procurement and supplier relationships
• Organise leadership meetings, company events and internal communications

Fleet & Contract Management

• Manage the organisation’s vehicle fleet including leasing, servicing, insurance and compliance
• Negotiate and manage vehicle leasing agreements to ensure best value
• Maintain accurate records and ensure compliance across the fleet

Business Support Leadership

• Lead and manage a team of Business Support Administrators
• Allocate workloads, provide supervision and conduct performance reviews
• Drive improvements in administrative processes and systems
• Oversee key operational administrative functions across the organisation