Job Title: Regional Operations Manager – Multi-site retail cleaning

Salary: £36,000, company car, laptop, and smartphone

Locations: Covering Birmingham, Norwich, Leicester areas

Our client is a leading multi service provider in the UK Facilities Sector who are achieving outstanding growth. As a result, they are now looking to recruit a new position of Regional Cleaning Manager. The role will cover several convenience stores in and around the above areas

Key Responsibilities:

Lead, motivate, and develop a team of Area Managers and Area Supervisors to achieve high performance.
Build and maintain strong client relationships, ensuring excellent customer service and satisfaction.
Oversee recruitment, performance management, and compliance with HR policies and procedures.
Monitor operational standards, productivity, and contract compliance to drive continuous improvement.
Ensure Health & Safety compliance, including risk assessments and operational documentation.
Manage budgets and control labour, materials, equipment, and consumable costs to maximise profitability.
Review contracts and KPIs regularly to improve efficiency, productivity, and financial performance.
Lead by example, fostering a positive, accountable, and high-performing culture.

Ideal candidates will live in and around London, Kent or East Sussex

Candidate Background & Experience:

Proven experience managing large, multi-site cleaning operations.
Strong customer focus with excellent communication and relationship-building skills.
Background in retail, hospitality, leisure, or other fast-paced environments.
IT literate, with proficiency in Excel, Word, and email.
Highly organised, able to manage multiple priorities effectively.
Positive, proactive, and results-driven with a strong work ethic

Interested candidates should forward their CV in strictest confidence to Andrew Bridges @ PDA Search & Selection Limited.

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