Field Service Engineer Weighing Equipment

WR Engineering • Permanent • Oldbury, West Midlands, England, United Kingdom • £35,000 / year • 1h ago

Field Service Engineer. Weighing & Calibration Equipment

Location: West Midlands based. Majority workshop based with occasional UK travel
Salary: £35,000 basic
OTE: Enhanced with door-to-door pay, overtime and commission
Benefits: Company van, overtime, door-to-door pay, commission opportunity

An established UK provider of weighing and calibration solutions is looking to recruit a Field Service Engineer to support its growing service operation. This role is predominantly West Midlands based, with most work carried out in the workshop and local customer sites, alongside occasional national travel.

The role will be split between service engineering and commercial support, with approximately 3 days per week focused on servicing, repairs and calibration work, and 2 days per week supporting pre-sales and sales-related activities.

The Role

You will be responsible for the installation, service, testing, repair and calibration of weighing and associated equipment supplied or supported by the business. Work will take place at customer premises, within the service centre, or at other locations as required.

In addition to hands-on service work, you will also support customers with technical pre-sales activity. This will include understanding customer requirements, identifying suitable weighing and calibration solutions, preparing quotations, and supporting the sales process. Commission will be attached to successful sales opportunities generated through this part of the role.

Accurate completion of service reports, certification documentation and quotation details will be a core part of the position, alongside maintaining high standards of customer service and compliance.

Key Responsibilities

Install, service, test, repair and calibrate weighing equipment

Carry out work at customer sites and within the workshop

Spend approximately 3 days per week on service, repair and calibration activity

Spend approximately 2 days per week supporting pre-sales and sales activity

Understand customer requirements and identify suitable technical solutions

Prepare quotations for customers, with commission attached to successful sales

Complete service, certification and quotation documentation accurately and on time

Adhere to all health and safety standards at all times

Undertake additional duties appropriate to a Service Engineer role

Requirements

Full UK driving licence. Company van provided