Housing Assistant

Hays Social Care • Temporary • Birmingham, West Midlands, England, United Kingdom • £18.41 - £21 / hour • 6d ago

Your new company
A well-established housing organisation is seeking a proactive and customer-focused Housing Assistant to support the delivery of high-quality estate and tenancy management services. The organisation is committed to providing safe, well-managed communities and delivering a "right first time" service ethos, working collaboratively with residents, partners and internal teams.

Your new role
As a Housing Assistant, you will support frontline housing and estate management within a specialist team, managing cases from customer contact channels and internal referrals to ensure swift, professional resolution. You'll proactively assist with tenancy and estate activity, including decants, voids, abandoned properties and terminations, working closely with colleagues and partners to protect residents, assets and budgets.

What you'll need to succeed
You will have strong communication and interpersonal skills, the ability to organise and prioritise a varied workload, and confidence to make decisions and solve problems. Experience or knowledge of housing management, housing legislation and related policies is highly desirable.

What you'll get in return
In return, you will receive:

A competitive hourly rate of up to £21 per hour
The opportunity to work within a supportive and experienced housing team
Exposure to a varied and meaningful housing management role
The chance to develop your skills and experience within the housing sector
Flexible and agile working arrangements in line with service needs

If you're looking for a hands-on Housing Assistant role where you can make a real difference to residents and communities, this is an excellent opportunity to take the next step in your housing career.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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