New Opportunity | Professional Services Associate | Optometry | West Midlands

Zest Optical are currently supporting a leading name within the optical industry to recruit a Professional Services Associate based from their West Midlands headquarters.

This is a fantastic opportunity for an experienced Optometrist looking to move beyond practice and into a highly visible professional services role. The position combines education, training, clinical expertise and commercial awareness, working closely with optical professionals across the UK to deliver engaging learning experiences, support product adoption and contribute to wider business objectives.

The successful candidate will become a recognised subject matter expert, creating and delivering CPD events, professional education programmes and technical training to both customers and colleagues.

The Role

Act as a product and clinical expert across ophthalmic lenses and optical instrumentation
Create and deliver accredited CPD presentations for Optometrists, Dispensing Opticians and optical practice teams
Design and facilitate engaging educational content through face-to-face, virtual and workshop-based formats
Deliver product training and skills development programmes aligned to commercial objectives
Support customer engagement through professional education and clinical expertise
Develop and deliver internal learning programmes for employees across multiple departments
Collaborate with sales, marketing and leadership teams on key business initiatives
Represent the business at industry events, exhibitions and professional meetings
Occasional UK and international travel

The Candidate

Fully qualified Optometrist with current GOC registration
Strong understanding of ophthalmic lenses, dispensing and optical practice operations
Experience creating and delivering CPD presentations, educational content or professional training programmes
Confident presenter with excellent public speaking and communication skills
Ability to engage and influence a wide range of optical professionals
Commercially aware with an understanding of how education can support business growth
Experience working within a professional services, education, clinical affairs or training-focused role would be advantageous
Comfortable building relationships with independent practices, groups and key stakeholders
Highly organised, self-motivated and able to manage multiple projects simultaneously
Willingness to travel as required

Salary & Benefits

Excellent salary plus bonus scheme
10% employer pension contribution
Private healthcare
Long-term career development opportunities within a global market-leading organisation

This is an excellent opportunity for an Optometrist who enjoys education, training and professional development, and is looking to utilise their clinical expertise in a broader role that combines technical knowledge, stakeholder engagement and commercial impact.

To ensure you don't miss out on this exciting opportunity, please click "Apply Now" below.

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