Location: Midlands (on-site role with UK & occasional overseas travel)
Reporting to: Commercial Director / Business Unit Manager

Wonderful opportunity to join this fresh produce business as an Account Manager, focusing on retail relationships. You will take full ownership of the commercial performance across a defined product category or customer portfolio. You will be responsible for driving sales, margin, product range, and promotional execution, while building strong, influential relationships with both customers and suppliers.

Using data and insights, you will identify trends, shape category strategy, lead new product development initiatives, and maximise the performance of our portfolio across key retail partners.

This is a high-visibility, high-impact role suited to a proactive commercial professional who thrives on accountability, takes ownership, and is motivated by delivering growth.

Key Responsibilities:

* Full ownership of customer relationships and P&L for your product category

* Deliver sales, margin and gross trade profit in line with agreed budgets

* Develop and implement category strategies using market, consumer and demographic data

* Lead and contribute to category reviews with customers, including recommendations on NPD, promotions, merchandising and packaging

* Manage ranging, pricing, promotional activity and performance analysis

* Identify and develop new customer and market opportunities

* Work closely with procurement to ensure accurate margin forecasts and strong supplier performance

* Support and deliver New Product Development in line with internal processes

* Prepare and present commercial proposals and category plans to customers and internal stakeholders

* Manage and mentor account managers, executives or assistants within the category

* Travel within the UK and overseas as required

About You

* Proven experience in an Account Manager or Category-focused commercial role, ideally within FMCG. Retail account management experience is preferable.

* Strong commercial acumen with experience managing P&L and budgets

* Confident in using data and insight to inform decision-making and strategy

* Experienced in building and maintaining strong customer and supplier relationships

* Comfortable presenting to senior stakeholders and customers

* Highly organised, proactive and able to manage multiple priorities

This is a great chance to take on a commercially influential role with real ownership and visibility, with the opportunity to shape category strategy and drive growth. If you thrive on working in a busy, collaborative and cross-functional working environment then this is an excellent next step.

As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

Zest

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