Training Operations Lead – Employability & Adult Skills (Welfare to Work)

Road to Logistics | Remote (UK) with occasional travel

If you want to make a difference in people's lives, have a career where you directly influence the careers of others supporting people of all backgrounds into new and exciting lives. If you are tired of the mundane and need immediacy and drive in your work life. If you are passionate about employability, adult skills and supporting people into work, we would love to hear from you.

Road to Logistics is an award-winning not-for-profit training provider supporting people who face barriers to employment to access sustainable careers in the logistics and warehousing sector.

Since 2020 we have supported over 700 individuals into training and employment through high-quality government-funded employability and skills programmes delivered in partnership with employers, local authorities and the Department for Work and Pensions. Over 89% of our learners are now working in Logistics.

As our programmes continue to grow, we are seeking a Training Operations Lead – Employability and Adult Skills - to oversee the operational delivery of our training provision and ensure we maintain the highest standards of quality, compliance and learner support.

This role is ideal for someone with strong experience in adult skills, employability or welfare-to-work programmes, who is passionate about helping people move closer to the labour market.

The Role

The Training Operations Lead will play a key role in ensuring our training programmes are delivered effectively, compliantly and with strong learner outcomes.

Working closely with the leadership team, you will oversee operational delivery, support trainers and staff, and ensure programmes meet funding, safeguarding and OFSTED standards.

As part of a small and collaborative organisation, this role requires someone who is comfortable working across multiple areas and helping to strengthen systems and processes as we grow.

Key Responsibilities

Oversee the operational delivery of employability and training programmes
You will help strengthen our quality assurance systems and ensure our provision remains inspection-ready in line with OFSTED expectations.
Supporting the development of SAR, QIP and quality improvement processes.
Manage and support a small team of trainers and learner support staff
Develop and implement operational processes and quality assurance systems
Monitor programme performance and learner outcomes
Maintain compliance with DWP, local authority and other government-funded provision
Support continuous improvement across training delivery and learner support
Work collaboratively with partners and employers across the logistics sector

Skills & Experience

We are looking for someone with strong experience in adult education, employability programmes or welfare-to-work services.

Essential:

Experience working within the adult training or employability sector
Knowledge of government-funded training programmes (e.g. DWP, ESF, local authority provision)
Strong understanding of OFSTED requirements, safeguarding and compliance
Experience in team leadership or operational programme management
Experience designing or implementing operational processes
Passion for supporting people who face barriers to employment

Desirable:

Experience delivering or managing logistics, warehousing or sector-based training
Experience working with employers and industry partners

This role would suit someone who has worked as:

Employability Programme Manager
Adult Skills Manager
Training Manager (Government-funded provision)
Welfare-to-Work Programme Lead
Skills & Employment Programme Manager

And who understands:

DWP programmes
OFSTED requirements
government-funded training delivery

Why Work for Road to Logistics?

Road to Logistics is a mission-driven organisation committed to transforming lives through skills and employment.

Our team is small but highly committed, and we work collaboratively to deliver programmes that make a genuine difference to people’s lives.

Working with us means:

Being part of a purpose-led organisation
Helping people overcome barriers and access meaningful careers
Contributing to solving the logistics sector’s skills shortage
Working within a supportive and passionate team

This role is primarily remote, with occasional travel to meet colleagues or support programme delivery.

Apply

If you are passionate about employability, adult skills and supporting people into work, we would love to hear from you.

Please submit your CV and a short cover note outlining your relevant experience.

Road to Logistics

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Training Operations Lead – Employability & Adult Skills (Welfare to Work)