Job Title: Professional Support Assistant
Location: Birmingham
Salary: Grade 2 (competitive, dependent on experience)
Job Type: Full-time / Permanent
Reporting to: To be confirmed

About the Role

We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business.

This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service.

Key Responsibilities

Administrative Support

Provide high-quality support to internal and external customers
Manage reception/switchboard duties and handle general enquiries
Carry out a range of clerical and administrative tasks

Meetings & Coordination

Support meetings, including scheduling, note-taking, and distributing minutes
Ensure all outputs are prepared and shared in a timely manner

Systems & Processes

Maintain and operate administrative systems for monitoring and recording information
Ensure processes are delivered consistently and efficiently

Finance & Resources

Assist with financial and business processes, including handling queries
Place orders and monitor stock levels as required

Data & Compliance

Maintain accurate records, ensuring data quality, storage, and archiving
Ensure compliance with data protection and confidentiality requirements

Team Support

Work flexibly as part of a team to provide full support coverage
Help ensure continuity of service across the function

About You

Previous experience in an administrative or support role
Strong organisational skills and attention to detail
Excellent communication skills, both written and verbal
Ability to manage multiple tasks and prioritise effectively
Confident using Microsoft Office and administrative systems

Additional Information

This role is subject to an enhanced DBS check
The position is exempt from the Rehabilitation of Offenders Act
You will be expected to maintain confidentiality and adhere to safeguarding practices
Commitment to equality, diversity, and inclusive working practices is essential

How to Apply

Please submit your CV via CV Library to be considered for this opportunity.

Public Sector Recruitment

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