About the Client

Our Client is a well-established, privately owned business with an excellent reputation for delivering high-quality engineered solutions across the passive fire protection industry. They specialise in the manufacture, installation, and maintenance of fully compliant fire door sets and related safety solutions, serving Local Authorities, Housing Associations, and commercial customers throughout the UK. Their commitment to quality, compliance, and customer satisfaction has made them a recognised leader within their sector.

Roles & Responsibilities

Provide day-to-day administrative support to the Contracts Manager.
Process client work orders and maintain accurate project records.
Create, update, and maintain project schedules and trackers.
Coordinate appointments and maintain regular communication with residents and clients.
Liaise with installation teams, surveyors, supervisors, subcontractors, and client stakeholders.
Produce project reports, completion packs, and post-survey documentation.
Ensure site teams receive accurate and timely project information.
Act as a key point of contact for project enquiries, updates, and changes.
Maintain project documentation including purchase orders, correspondence, and compliance records.
Monitor company accreditation, policies, and contractor compliance documentation.
Support the successful delivery of installation and remedial works by proactively resolving administrative challenges.
Undertake additional administrative duties as required by the management team.
Deliver excellent customer service while maintaining company values.

Qualifications

Previous experience in a Project Administrator, Office Administrator, or similar role.
Experience scheduling engineers and coordinating day-to-day operational activities.
Strong Microsoft Office skills, particularly Outlook, Excel, and Word.
Excellent organisational skills with the ability to manage multiple priorities.
Strong verbal and written communication skills.
High attention to detail with excellent data management abilities.
Self-motivated, dependable, and proactive approach to work.
Ability to maintain confidentiality while working to deadlines.

Benefits

Salary of £30,000 per annum.
Additional holiday entitlement with length of service (up to 3 extra days).
Company pension scheme.
Free on-site parking.
Company social and fun days.
Immediate start available.

If you're an organised administrator with experience supporting projects in a fast-paced environment, we'd love to hear from you. Apply today to learn more about this opportunity with our Client.

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