Commercial Account Handler

Halesowen | £28,000 - £38,000 + Career Progression + Fully Funded CII Support

Looking to join a broker that genuinely invests in your future?

If you have at least 2-3 years' commercial broking experience and are looking for a business where your development is just as important as the service you provide to clients, this could be the perfect next step.

We're working with a highly respected insurance broker in Kenilworth, part of a successful and expanding national group, that is looking to strengthen its Commercial team with the appointment of a Commercial Account Handler.

This is a business that understands its people are the reason for its success. Growing by over 20% year on year, they've built an excellent reputation locally by putting both their clients and employees first. As a result, they continue to invest heavily in training, development and career progression, making this a fantastic opportunity for someone looking to build a long-term career within commercial insurance.

The Role

Working as part of a supportive and experienced team, you'll manage a varied portfolio of SME commercial clients, ensuring they receive exceptional advice and service throughout the life of their policies.

Your responsibilities will include:

Managing commercial renewals from start to finish.
Handling mid-term adjustments and policy amendments.
Preparing quotations for new and additional covers.
Dealing with client enquiries and policy documentation.
Working closely with Account Executives to support larger and more complex commercial cases.
Building strong relationships with clients to maximise retention and deliver an outstanding customer experience.

You'll be dealing with a broad range of commercial insurance products, including:

Property
Liability
Fleet
Professional Indemnity
Directors' & Officers' Liability
Cyber
Commercial Package policies

What We're Looking For

To be considered, you'll ideally have:

At least 2-3 years' commercial insurance broking experience.
Experience handling a broad range of SME commercial insurance risks.
Excellent communication and relationship-building skills.
A proactive, organised approach with strong attention to detail.
A genuine passion for delivering outstanding client service.

What's On Offer?

Salary of £28,000 to £38,000, depending on experience.
Full support towards your Cert CII and further professional qualifications.
Regular one-to-one development meetings and structured career progression.
A supportive, friendly and collaborative team environment.
Standard company benefits including pension and holiday entitlement.
Monday to Friday, 9:00am to 5:00pm, with no weekend working.
Office-based role in Halesowen.

This is a fantastic opportunity to join a broker where you'll be more than just another employee. You'll become part of a close-knit team that values your contribution, supports your professional development and offers genuine opportunities to progress your career.

If you'd like to find out more about this opportunity, or have a confidential discussion about your next move, please contact Kieran at CKB Recruitment today.

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