Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week.

Key Responsibilities

Assess referrals and determine suitability for the service.
Support service users to maintain accommodation and prevent tenancy breakdown.
Complete home inspections, welfare checks and safety tasks.
Assist with budgeting, financial inclusion and managing rent accounts.
Support individuals with daily living skills to promote independence.
Record tenancy notes and interventions accurately using online systems and mobile devices.
Monitor arrears and support service users through arrears processes.
Identify, monitor and report safeguarding concerns appropriately.
Work collaboratively with internal teams and external agencies.
Promote engagement with support services, education, training and community opportunities.

Essential Skills & Experience

Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages.
Experience supporting people who face barriers to housing or homelessness.
Experience working within safeguarding procedures and reporting concerns.

Please apply with an up to date CV ASAP if this role would be of interest to you.

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Tenancy Sustainment Officer