National Operations Manager

RG Setsquare • Permanent • Birmingham, West Midlands, England, United Kingdom • £55,000 / year • 1w ago

Cleaning Operations Manager - Nationwide Cleaning Contract - £55,000 plus car allowance

Are you a Cleaning Operations Manager with experience of leading Commercial Cleaning contracts, looking to work for a Leading FM Service Provider? If so, I am currently recruiting for an Operations Manager to oversee a large multi £million nationwide contract. Apply with your CV today.

What's in it for you?

Basic salary of up to £55,000 per annum
Company Car Allowance
A long-term career in a successful company who are experiencing a sustained period of growth
Working for a company who really value their employees well-being which directly impacts the work that they do.

Your role

You'll be responsible for leading an established team of Regional Managers UK wide.
Managing the Regional Managers to ensure they get the most out of their onsite teams
Client escalation
Day to day operational management of key accounts
Conducting Client visits
Supporting Regional Managers to deal with grievances, disciplinaries, recruitment and other issues across the contract
You'll be an advocate for continuous improvement across your team.
You will ensure SLAs and KPIs are being hit and your team is running an effective FM service

About you

Previous experience of managing £multi million commercial cleaning contracts and a thorough understanding of strict SLAs & KPIs.
Experience of leading a team of dedicated Regional Managers.
You'll be a confident and effective communicator - client satisfaction is a huge priority on these contracts.
An organised and proactive attitude.
Holder of full UK Driving Licence.
Experience within the Leisure or Hospitality sector would be highly advantageous.

Next steps

If you have the relevant skills and you're looking to work in a fast-paced environment with a company who can offer career growth, then please apply today with your updated CV.

RG Setsquare is acting as an Employment Agency in relation to this vacancy.